DETROIT — General Motors Mr. Goodwrench Retires
The mechanic who served as the symbol of GM's dealer service brand for 37 years will be Retired as of Feb. 1 in favor of the new name "certified service" for each of GM's Service Departments Chevrolet, Buick, GMC and Cadillac. The company said Tuesday. "This is more than a name change. It is a declaration of our commitment to our customers," Steve Hill, vice president of customer care and after-sales services for GM, said in the statement. The company said the change will come with increased service adviser and technician training and more work on customer satisfaction, with hopes that the customers will return to the dealers for service. The Detroit automaker started the Goodwrench service brand in 1974.
GM You want people to come back to the dealership to get there cars fixed STOP CHARGING $80 - $100 AN HOUR FOR LABOR every time I took my Camaro's, Firebird, Monte Carlo, Caprice & Impala in it coast me $500-$1,200. When I left the Service Department I wanted to Beat Mr Goodwrench with a Camshaft. Mike Stigs http://www.stigscomedy.com/
The mechanic who served as the symbol of GM's dealer service brand for 37 years will be Retired as of Feb. 1 in favor of the new name "certified service" for each of GM's Service Departments Chevrolet, Buick, GMC and Cadillac. The company said Tuesday. "This is more than a name change. It is a declaration of our commitment to our customers," Steve Hill, vice president of customer care and after-sales services for GM, said in the statement. The company said the change will come with increased service adviser and technician training and more work on customer satisfaction, with hopes that the customers will return to the dealers for service. The Detroit automaker started the Goodwrench service brand in 1974.
GM You want people to come back to the dealership to get there cars fixed STOP CHARGING $80 - $100 AN HOUR FOR LABOR every time I took my Camaro's, Firebird, Monte Carlo, Caprice & Impala in it coast me $500-$1,200. When I left the Service Department I wanted to Beat Mr Goodwrench with a Camshaft. Mike Stigs http://www.stigscomedy.com/
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